We collect account details you provide directly, such as your name, email address, billing information, and the settings needed to deliver SmartRoute DNS. We also collect limited technical data like sign-in activity, subscription status, and service diagnostics needed to keep the platform available.
We use this information to create and manage your account, process payments, respond to support requests, improve routing reliability, and communicate important service updates. We do not use your information for unrelated marketing or sell personal data to third parties.
We retain the operational data required to run the service, investigate incidents, prevent abuse, and understand product performance. This data is handled as part of normal SaaS operations and is kept only as long as reasonably needed for legal, security, and service-delivery purposes.
We may share information with infrastructure, analytics, customer support, and payment providers who help us operate DiBelok.In. These providers only receive the information needed to perform their role and must handle it according to their own privacy and security obligations.
You can request access to, correction of, or deletion of your account information by contacting us. You may also cancel your subscription at any time, subject to any active billing terms already accepted for your plan.